LiveOps Support — Pakistan (c4)

Operational excellence for mobile game products: event strategy, telemetry, player lifecycle, A/B testing, and in-region operations for APAC teams.

Location: Lahore, Pakistan · Remote coverage across APAC

LiveOps dashboard view

Core LiveOps services

Event design & calendar

Short- and long-term event planning tuned to retention cohorts and seasonal trends.

Segmentation & targeting

Player segments, messaging funnels, and personalized engagement tactics to lift retention.

Telemetry & analytics

Pipeline health, KPI dashboards, and anomaly detection for live services.

Operational workflow (accordion)

Roadmap alignment, content build lists, QA pass criteria, and release orchestration with rollback plans.

Real-time metrics, hypothesis testing, and prioritized backlog updates for rapid improvement.

In-region operations, escalation paths, and community moderation guidelines to keep live services healthy.

Tools & integrations

We integrate with common pipelines and analytics providers to provide a unified operational view.

Capability Typical stack Outcome
Event tracking SDKs, GTM, server events Reliable funnels & cohort metrics
Experimentation Feature flags, A/B engine Lift-driven releases
Alerting Monitoring, Slack, incident playbooks Faster detection & mitigation

Case studies

Event campaign snapshot

Retention uplift

Targeted event sequence improved week-1 retention for a mid-core title.

Dashboard analytics

Telemetry rebuild

Reduced metric latency and improved validity across dashboards for ops teams.

Player segmentation example

Segmentation & journeys

Personalized journeys that increased DAU and returning player rates.

Team & regional lead

Regional lead photo

Ayesha Khan — LiveOps Lead, Pakistan

Ayesha coordinates event pipelines, QA passes, and in-region escalation. She works cross-functionally with analytics and product to align metrics and experiments.

Frequently asked

Yes — we coordinate cross-region schedules and provide handover notes, monitoring windows, and rollback conditions.

Success metrics include retention deltas, ARPDAU trends per cohort, funnel conversion improvements, and uplift from experiments.

Next steps

Ready to scope operations or request a capability audit? Use the contact link to start a conversation — we provide clear deliverables, SLAs, and pilot options.